FREE Webcast: Is the Suez Canal Safe for Shipping?

When the head of the world's largest ocean carrier talks about market trends, the industry listens. So when Maersk Line CEO Soren Skou told 2,000 attendees at the JOC's TPM Conference in Long Beach last March that 12 percent of invoices issued by ocean carriers contain inaccuracies, shippers took notice. Worse, increasing volatility in rates makes improving accuracy in invoicing all the more complicated. Since TPM, shippers large and small have gone back to their books and reopened dialogue about how they handle back-office operations and, more importantly, how they can recoup payments from inaccurate billing. Whether done in-house or by third-party specialists, auditing ocean freight invoices is a layered process that, done correctly, can help customers do just that.